Master Professional Baking

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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using Bake Enclave Academy services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Course Access and Content

Upon enrollment, you receive lifetime access to purchased courses. Course materials are for personal use only and may not be redistributed, copied, or used for commercial purposes without written consent.

3. Payment and Refund Policy

All course fees are due at time of enrollment. We offer a 30-day money-back guarantee from the date of purchase. Refund requests must be submitted in writing with justification.

4. User Conduct

You agree to use our services responsibly and not to:

• Share login credentials with others
• Download or distribute course materials
• Engage in disruptive behavior in community forums
• Use content for commercial purposes without permission

5. Intellectual Property

All course content, including videos, recipes, and written materials, are protected by copyright and owned by Bake Enclave Academy or licensed partners.

6. Limitation of Liability

Bake Enclave Academy shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of services after modifications constitutes acceptance of updated terms.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, and phone number
• Payment information (processed securely by third parties)
• Course progress and completion data
• Communications with our support team

2. How We Use Your Information

We use collected information to:

• Provide and improve our educational services
• Process payments and send receipts
• Send course updates and educational content
• Respond to your questions and requests
• Analyze usage patterns to enhance user experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers under confidentiality agreements

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Data portability

6. Contact Us

For privacy-related questions, contact us at [email protected] or +1 (312) 555-0142.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our services.

2. Types of Cookies We Use

Essential Cookies

Required for basic site functionality, including login, course access, and security features. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Preference Cookies

Remember your settings and preferences to provide a personalized experience across visits.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

3. Managing Cookies

You can control cookie settings through:

• Your browser settings
• Our cookie preference center
• Opting out of third-party analytics services

4. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics, payment processors, and social media platforms.

5. Updates to Cookie Policy

We may update this policy periodically. Continued use of our website constitutes acceptance of updated terms.

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DMCA Policy

Last Updated: December 2024

1. Copyright Protection

Bake Enclave Academy respects intellectual property rights and expects users to do the same. We respond to valid DMCA notices promptly.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been infringed, please provide:

• Your contact information
• Identification of the copyrighted work
• Location of the allegedly infringing material
• Statement of good faith belief that use is unauthorized
• Statement that the information is accurate
• Your physical or electronic signature

3. DMCA Agent Contact

Email: [email protected]
Address: 245 Culinary Avenue, Chicago, IL 60601
Phone: +1 (312) 555-0142

4. Counter-Notification

If you believe material was removed in error, you may submit a counter-notification containing:

• Your contact information
• Identification of the removed material
• Statement under penalty of perjury that removal was a mistake
• Consent to jurisdiction of federal court
• Your physical or electronic signature

5. Repeat Infringer Policy

We terminate accounts of users who are repeat copyright infringers in accordance with the Digital Millennium Copyright Act.

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GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: To provide educational services you've purchased
• Legitimate Interest: To improve our services and communicate about courses
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with tax and legal requirements

2. Your Rights Under GDPR

Right of Access (Article 15)

You can request a copy of all personal data we hold about you.

Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17)

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You can request that we limit how we process your personal data.

Right to Data Portability (Article 20)

You can request your data in a structured, commonly used format.

Right to Object (Article 21)

You can object to processing based on legitimate interests or direct marketing.

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Response Time: Within 30 days of request

4. Data Transfers

We may transfer data outside the EU using appropriate safeguards such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules

5. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've violated GDPR regulations.